Prevention of corruption

Ignitis Group is committed to acting in a responsible and harmonious manner, thus it does not tolerate any form of corruption in its daily activities, and advocates fair business and transparent communication with all interested parties.

Anti-corruption policy

The Trust Line is an opportunity to anonymously and confidentially report violations of the law performed by Ignitis grupė employees or business partners that threaten or violate the public interest, and to ensure the prevention and disclosure of such violations.

The Trust Line as a means of reporting possible violations is set out in the Ignitis grupė Code of Ethics, Anti-Corruption Policy, Sustainability Policy, Environmental Policy, Policy of Equal Opportunities and Diversity

The Trust Line cannot be used to make false accusations, nor may it be used for commercial or other general matters.

All notifications received through the Trust Line shall be processed in accordance with the established procedure, and summary reports on received notifications shall be provided only as required by law. We are committed to ensuring the anonymity of reporters and the confidentiality of the information provided.

You can report suspected violations by filling out the following form:

Report to the Trust Line

Contacts of the Trust Line:
Tel. No. +370 640 88889 

Ignitis Group strives to conduct its business according to the highest ethical requirements and principles, in compliance with standards of openness, honesty and integrity; therefore, we will be grateful if you report on any noticed violations or express your suspicions regarding them. We guarantee the confidentiality and the protection of the whistleblowers.

Protection of whistleblowers

It is important for us to maintain good relations with partners, so sometimes we thank each other for their work with gifts. At Ignitis Group, we register all received and provided gifts in the dedicated gift register. Group employees do not accept the following gifts:
- cash, gift vouchers, discount cards / coupons, alcoholic beverages,
- gifts exceeding the market value of 150 Eur.
Instead of gifts we recommend to say a thank you word to partners for the cooperation.

Ignitis Group companies have a unified Anti-Corruption Management System (ACMS), which meets the requirements of the international certificate ISO 370001. The group currently has the following items:
- Gift register and hospitality management;
- Register of declarations of private interests;
- Conflict of interest management (elimination standard) system;
- Due diligence of candidates, staff, business partners, transactions;
- Line of trust;
- Code of Ethics;
- Anti-corruption training.

2021 Ignitis Group ACMS has been officially recognized as meeting the requirements of the international standard and the company has been awarded the ISO 37001 certificate.