More information for customers and addresses of service centres are available here: customer service contacts

AB “Ignitis Grupė” (Ignitis Group) requisites:

Company code: 301844044
VAT payer code: LT100004278519
Date established and register: 28 August 2008, Lithuanian Register of Legal Entities

Head Office and Correspondence address: Laisvės pr. 10, LT-04215 Vilnius, Lithuania
Tel. No.
 +370 5 278 2222
E-mail: [email protected]

These requisites may not be used to pay for electricity, gas or heat! Utility bills can be paid at Ignitis.

Prevention of corruption

Ignitis group strives to act responsibly, so in its daily activities it does not tolerate any manifestations of corruption and advocates honest business and transparent communication with all stakeholders. Ignitis group Anti-Corruption Policy and Code of Ethics apply to all employees, contractors, suppliers, consultants and other intermediaries. Ignitis group has an anti-corruption management system that complies with the international standard ISO 37001: 2016. You can find more information about activities in the field of corruption prevention in a separate section:

Prevention of corruption   Protection of  whistleblowers

Trust Line

Are you concerned about the activities conducted by us or our partners? You can anonymously and confidentially report any ethical, anti-corruption, environmental, equal opportunities and other violations of legal acts that may have been performed by Ignitis grupė employees or business partners by filling completing the Trust Line form:

Report to the Trust Line

Contacts of the Trust Line:
Tel. No. +370 640 88889 
E-mail [email protected].